According to the TQM Philosophy,who Should Be the Primary Evaluator

question 55

Multiple Choice

According to the TQM philosophy,who should be the primary evaluator of product quality?

• A)Top management
• B)Manufacturing workers
• C)Quality consultants
• D)The federal government
• E)Customers

---

Definitions:

ERG Theory

A theory developed by Clayton Alderfer that categorizes human needs into three groups: Existence, Relatedness, and Growth, serving as an extension of Maslow's hierarchy of needs.

Need For Achievement

A psychological drive that motivates individuals to attain success and excellence in their endeavors.

Need For Affiliation

The need for affiliation is a psychological and social drive that compels individuals to associate with others and form social relationships.

Need For Power

An individual's desire to influence, control, or have authority over others.