Thanking the Customer for His or Her Patience and for Bringing

question 62

True/False

Thanking the customer for his or her patience and for bringing the problem to your attention is a positive way to end a customer interaction.

---

Definitions:

Unhealthy Adjustment

Maladaptive responses or changes in behavior resulting from the inability to cope effectively with stressors or life changes.

Decreased Interaction

A reduction in the frequency, duration, or quality of communication or engagement between individuals or groups.

Secondary Prevention

Actions taken to detect and treat a disease or condition early in its course, aiming to stop or slow its progression.

Organizational Stress Prevention

Strategies or practices implemented within an organization to reduce workplace stress and enhance employee well-being.