If a Customer Does Not Have a Thorough Understanding of What

question 38

Multiple Choice

If a customer does not have a thorough understanding of what his or her own needs are:

• A)you should focus on providing quality products.
• B)you should consider revising your product and service offerings.
• C)you should probe to find out the needs behind their surface statements.
• D)you should try to satisfy the customer's material needs and not the basic human needs.

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Definitions:

Zygote

The initial cell formed when a sperm cell and an egg cell merge at conception, representing the earliest stage of human development.

Embryo

An embryo is an early stage of development in multicellular organisms, in humans, it specifically refers to the period from fertilization until the end of the eighth week of gestation.

Germinal

Pertains to the earliest stage of development in both plants and animals; in human embryology, it refers to the first two weeks of prenatal development.

Miscarriages

The spontaneous loss of a pregnancy before the 20th week, often due to natural causes related to fetal or maternal health issues.