What Did Elton Mayo Discover from the Hawthorne Experiment

question 35

Multiple Choice

What did Elton Mayo discover from the Hawthorne Experiment?

• A)Strong bureaucracy in the organization would make up for a worker's lack of motivation and thus the productivity would remain high.
• B)Workers performed better because someone was paying attention to them, which was more than what they were accustomed to receiving at work.
• C)Managers treated workers well because they knew that the workers would be hard to replace due to scarcity of labor.
• D)Workers' productivity increased because they used the optimum shovel that allowed them to work the whole day without taking too many breaks.

Learn the importance of recognizing and nurturing employees' strengths and contributions.

Understand the components of effective training models and their role in organizational effectiveness.

Acknowledge the difference between judging and coaching in the development of others.

Analyze the criteria and practices of high performing companies towards their employees.

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Definitions:

Cultural Values

The core principles and ideals upon which an entire community exists and functions, shaping its social behavior and practices.

Instrumental Value

The importance or worth of something based on its utility in achieving an end or serving as a means to facilitate a goal.

Rationality Strategy

An approach that emphasizes logical, systematic decision-making and problem-solving.

Gift Certificate

A pre-paid voucher that can be used as payment for goods or services at a specific retailer or establishment.