_____ Is an Alternative Dispute Resolution Technique Where Someone Who

question 95

Multiple Choice

_____ is an alternative dispute resolution technique where someone who works for the organization, and is widely respected and trusted by his or her co-workers, hears grievances on a confidential basis and attempts to arrange a solution.

• A)Ombudsman
• B)Peer review
• C)Conciliation
• D)Mediation
• E)Arbitration

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Definitions:

Certain Emotions

Specific feelings that are experienced by individuals, which are triggered by particular events or thoughts.

The Conference Board

An organization that provides businesses with research, analysis, and specialized conferences on economic trends and management best practices.

Job Satisfaction

A measure of how content an individual is with their job, encompassing aspects such as work environment, role clarity, and recognition.

Physical Aggression

Any form of physical behavior intended to injure or harm another person.