According to the Principles of Total Quality Management (TQM), Improvement

question 83

Multiple Choice

According to the principles of total quality management (TQM) , improvement is _____ driven.

• A)stakeholder
• B)management
• C)leader
• D)employee
• E)industry

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Definitions:

Long-term Relationships

Connections or partnerships developed over an extended period, characterized by mutual trust, loyalty, and ongoing commitment.

Production Costs

The total expenses incurred in the manufacture of a product or the delivery of a service, including raw materials, labor, and overheads.

Relationship Marketing

A strategy designed to foster customer loyalty, interaction, and long-term engagement.

Customers

Individuals or organizations that purchase goods or services from a business.