During the Recession and Its Accompanying High Levels of Unemployment

question 61

Multiple Choice

During the recession and its accompanying high levels of unemployment, Giordano Construction has had its choice of employees to support its growth.This is an example of a(n) ______ force for change.

• A)market
• B)social or political
• C)arbitrary
• D)technological
• E)demographic

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Definitions:

Upselling

A sales technique where a seller induces the customer to purchase more expensive items, upgrades, or other add-ons in an attempt to make a more profitable sale.

Low-end CRM

Customer Relationship Management systems designed with fewer features and capabilities, targeted towards small businesses or users with basic requirements.

Large Customers

Clients or companies that make significant purchases, often requiring customized solutions and extensive service support.

Legacy Systems

Outdated computer systems, software, or technology still in use, despite the availability of newer versions.