Which of the Following Is True About Loyalty Programs

question 6

Multiple Choice

Which of the following is true about loyalty programs?

• A)All customers must be rewarded equally.
• B)Mostly, a large number of heavy users account for a large percentage of sales and profits.
• C)Customers who buy an above-average amount of a brand are termed heavy users.
• D)According to Pareto's Rule, 20 percent of a brand's sales come from 80 percent of its customers.

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Definitions:

Positive Connection

A relationship or interaction characterized by mutual respect, understanding, and beneficial outcomes for all parties involved.

Social Media Network

An online platform that enables users to create and share content or to participate in social networking, connecting individuals across the globe.

Central Hub

A focal point or core center where activities, information, or communications are concentrated.

Blog

A regularly updated website or web page, typically one run by an individual or small group, that is written in an informal or conversational style.