_____ Programs Are Those That Are Specifically Designed for Customer

question 34

Multiple Choice

_____ programs are those that are specifically designed for customer retention.

• A)Affability
• B)Directivity
• C)Fixity
• D)Loyalty

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Definitions:

Biofeedback

The process of providing feedback information about the status of a biological system to that system.

Tai Chi

A form of Chinese martial arts known for its health benefits, including stress reduction and improvement of balance and general fitness.

Mindfulness Meditation

A form of meditation focusing on being intensely aware of what one is sensing and feeling in the moment, without interpretation or judgment.

Qi Gong

A traditional Chinese exercise and healing technique that involves meditation, controlled breathing, and movement exercises.