Intangibility of Service Means That The

question 84

Multiple Choice

Intangibility of service means that the:

• A)value of the service provided can only be determined using subjective criteria.
• B)service can't be held, seen, or touched before the purchase decision.
• C)service cannot be described, it can only be experienced.
• D)quantity of the service received can vary every time.

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Definitions:

Complex Communication

The exchange of information that involves multiple methods, such as verbal, non-verbal, written, and digital, to convey messages effectively.

Syntax

The arrangement of words and phrases to create well-formed sentences in a language.

Vocalization

The act of producing sound with the vocal cords to communicate or express oneself.

Decibels

A unit of measurement for sound intensity or loudness, often used to compare levels of noise or sound pressure.