Developing, Pricing, Promoting, and Delivering Services Is Challenging Because the Quality

question 43

Multiple Choice

Developing, pricing, promoting, and delivering services is challenging because the quality of a service is often _____.

• A)intangible
• B)invisible
• C)inconsistent
• D)inseparable

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Definitions:

Sodium

A soft, silvery-white, highly reactive metal of the alkali metal group, denoted by the symbol Na, primarily found in salt (sodium chloride, NaCl) in the Earth's oceans and in mineral deposits.

Elemental Symbol

A short representation using letters to signify a chemical element on the periodic table.

Mercury

A heavy, silvery d-block element, also known as quicksilver, that is liquid at room temperature and used in thermometers, barometers, and batteries.

Elemental Symbol

A one- or two-letter abbreviation that represents a chemical element (e.g., H for hydrogen, O for oxygen).