As a Bank Teller,Diane Realized There Was a Problem in How

question 58

Multiple Choice

As a bank teller,Diane realized there was a problem in how customers waited in line.She made a suggestion that reduced the average customer wait by two minutes,causing an increase in customer satisfaction.Diane received a special plaque from the president of the bank and a $200 check.This is an example of a(n) :

• A)on-the-spot award
• B)gainsharing award
• C)Scanlon plan
• D)Improshare plan
• E)Third generation plan

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Definitions:

Firm's Letterhead

The official stationary of a company or organization that contains its name, address, logo, and sometimes its directors, used for formal correspondence.

Phone Number

A sequence of digits assigned to a telephone line for the purposes of making and receiving calls.

Letterhead

A printed heading on stationery, typically including a name and an address, used by a person or organization for professional correspondence.

Geographic Locations

Specific physical places or areas on Earth's surface identified by coordinates or descriptive means.