All of the Following Are Service Quality Dimensions Related to Follow-Up

question 85

Multiple Choice

All of the following are service quality dimensions related to follow-up except

• A) ethics.
• B) reliability.
• C) tangibles.
• D) responsiveness.
• E) empathy.

Comprehend the relevance of campaign financing and legal issues in corporate governance.

Analyze the importance and impact of business cycles on managerial decisions and business performance.

Understand the changes and trends in the U.S. workforce demographics.

Recognize initiatives and practices for improving education and training in the workforce.

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Definitions:

International Monetary Fund

An international financial institution created in 1945 to promote global monetary cooperation, secure financial stability, facilitate international trade, and reduce poverty worldwide.

World Bank

A worldwide finance institution that provides funding and grants to underprivileged countries' governments to help finance capital projects.

World Trade Organization

An international organization that regulates international trade with the aim of ensuring that trade flows as smoothly, predictably, and freely as possible between nations.

Rich Benefits

Substantial or generous advantages or profits gained from a particular situation, occupation, or activity.