When Jaime Arrived at Her Hotel Room and Saw That

question 42

Multiple Choice

When Jaime arrived at her hotel room and saw that the bed sheets had not been changed from the last hotel guest and there were cockroaches in the bathroom,she chose to go elsewhere.An undone,bug-infested room was not in Jaime's __________,which is the difference between what she really wants and what she will accept before looking for another hotel.

• A) zone of tolerance
• B) delivery gap
• C) zone of intolerance
• D) service gap
• E) patience zone

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Definitions:

Conversation Starters

Questions or topics introduced to initiate or stimulate dialogue.

Triangular Theory of Love

Theory that all loving relationships can be described according to three dimensions: intimacy, commitment, and passion.

Intimacy

A deep, personal connection characterized by emotional closeness, trust, and mutual understanding between individuals.

Commitment

The state or quality of being dedicated to a cause, activity, or significant other.