An Excellent, Inexpensive, and Readily Accessible Method for Assessing Customers

question 85

Multiple Choice

An excellent, inexpensive, and readily accessible method for assessing customers' service expectations is

• A)customer complaints.
• B)syndicated data services.
• C)employee empowerment programs.
• D)distributive fairness analysis.
• E)management by objective programs.

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Definitions:

Development

The process of growth and change that organisms undergo over their lifetimes, encompassing physical, cognitive, and social aspects.

Metabolism

The biochemical processes that occur within a living organism to maintain life, involving the production and use of energy.

Organization

The arrangement of elements and resources in a structured and coordinated manner to achieve desired objectives.

Reproduction

The biological process by which new individual organisms are produced from their parents.