Today, Almost Every Sales Rep Can Immediately Check the Company's

question 126

Multiple Choice

Today, almost every sales rep can immediately check the company's inventory and production schedule electronically. This allows sales reps to sell what is available and make promises to customers that they can keep. This technology has improved service delivery through

• A)access to a wide variety of services.
• B)greater control by customers over service delivery.
• C)increased zone of tolerance.
• D)greater ability to obtain information.
• E)saving customers time.

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Definitions:

Dream Interpretation

The analysis of the hidden meaning or significance of dreams, often used in psychotherapy and psychoanalysis.

Psychosexual Development

A Freudian theory that describes how personality develops during childhood through a series of stages focused on erogenous zones.

Fixation

An obsessive focus or attachment to a particular stage of development, object, or activity, often resulting in stagnation in psychological growth.

Unconscious

Part of the mind that is inaccessible to the conscious mind but that affects behaviors and emotions.