When Travelers Are Bumped from Overbooked Flights, They Are Frequently

question 116

Multiple Choice

When travelers are bumped from overbooked flights, they are frequently offered vouchers good for future travel. The dollar value of the voucher is the airline's estimate of

• A)perishable value.
• B)distributive fairness.
• C)empowerment.
• D)procedural justice.
• E)the size of the knowledge gap.

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Definitions:

Gender

Socially learned expectations and behaviors associated with members of each sex.

Ascribed Status

A social position a person is assigned at birth or assumes involuntarily later in life, often based on factors like race, gender, and family heritage.

Enacted Behaviors

Observable actions taken by individuals, often in response to social norms or environments.

Boredom

A state of weariness and dissatisfaction arising from a lack of interest or engagement.