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Debbie spoke to the customer service representative at Sprint Cellular and was told her text messages would be unlimited on her plan.However,when she got her bill,she had been charged extra for text messages.She called the company back and was told that since she didn't record the conversation,they couldn't verify what she was told and she'd have to pay the bill.Explain which service gap(s)occurred in this instance.
Estrogen Deficiency
A state in which there is a lower than normal level of estrogen, a key hormone in female development and reproductive health.
Hormone Replacement Therapy
A treatment aimed to alleviate symptoms caused by hormonal imbalances, often used during menopause or in cases of hormonal deficiency.
Racial Differences
The distinctions and variations between people that are primarily based on genetic heritage, often reflected in physical attributes.
Gender Differences
Variations in the attributes, behavior, physiology, and roles traditionally associated with men and women, influenced by biological, cultural, and social factors.
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