Gerald's Tire Store Sets Itself Apart from Competitors by the Extra

question 13

Multiple Choice

Gerald's Tire Store sets itself apart from competitors by the extra attention it pays to retaining loyal customers by providing fast,courteous service in a clean,professional-looking environment.Gerald's has used this strategy for over 40 years,expanding to 15 outlets.Gerald's Tire Store has created a ___________ macro strategy to create and deliver value and to develop a sustainable competitive advantage.

• A) supply chain excellence
• B) locational excellence
• C) product excellence
• D) diversification excellence
• E) customer excellence

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Definitions:

Password

A secret string of characters used to authenticate or gain access to a digital system or service, protecting it against unauthorized access.

Visual Basic

A programming language developed by Microsoft for building a variety of applications for Windows, often emphasizing ease of use and rapid development.

Macro

A set of commands or instructions recorded and saved to automate repetitive tasks in software applications.

Startup Option

A setting that determines the behavior of software or an operating system when it is first launched.