A Local Art Gallery Keeps Information on Its Customers Regarding

question 18

Multiple Choice

A local art gallery keeps information on its customers regarding their preferences for certain artists as well as the style of art that interests them.The gallery uses this information to inform the customers when new products arrive from their favorite artists and targets them with special promotions.In this way,the gallery is using _______ to build loyalty among its customers.

• A) value cocreation
• B) customer relationship management
• C) transactional marketing
• D) B2B marketing
• E) the supply chain

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Definitions:

Sodium

A chemical element with symbol Na and atomic number 11, essential for human health, primarily found in the extracellular fluid.

Loop of Henle

A section of the nephron in the kidney essential for concentrating urine and conserving water, involving a counter-current exchange mechanism.

Ascending Limb

Part of the loop of Henle in the nephron that transports fluid from the renal medulla towards the renal cortex, involved in the concentration of urine.

Hydrogen Ions

Hydrogen ions, denoted H+, are positively charged atoms of hydrogen that have lost their only electron, playing a critical role in acid-base chemistry and pH balance in solutions.