In Terms of the Online Customer Experience,connection Is Defined as

question 44

Multiple Choice

In terms of the online customer experience,connection is defined as

• A) the network of formal linkages between a company's website and other sites.
• B) the text, video, audio, and graphics that the website contains that appeal directly to the consumer.
• C) the website's capabilities to enable commercial transactions through credit, debit, or transfer payments (PayPal, etc.).
• D) the speed and ease with which a customer can move between pages on a website.
• E) the website's ability to tailor itself to different users or to allow users to personalize the site.

---

Definitions:

Project GLOBE

A research initiative that examines the impact of culture on leadership effectiveness and organizational practices across the world.

Cultural Variations

Differences in social norms, values, customs, and practices among various cultures.

Gallup Organization

The Gallup Organization is a management consulting and research firm known for its public opinion polls and research on societal, political, and economic trends.

Managing by Objectives

A management strategy in which goals are defined for employees to achieve, guiding their performance and progression.