Examlex
Katie is a very positive manager.She's optimistic about the company,the goals,and she rarely gets upset,even when things go wrong.Katie is a __________ leader.
Customer Service
The support and assistance provided by a company to those people who buy or use its products or services.
Service Recovery
The actions a company takes to correct a problem that a customer has encountered with its service, aimed at restoring customer satisfaction.
Customer Service
The direct interaction between a consumer making a purchase and a representative of the company that is selling it.
Order Management
The process of tracking and fulfilling sales orders, involving the stages from order receipt, processing, packaging, to shipment and delivery.
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