You Are a Management Consultant

question 49

Multiple Choice

You are a management consultant.During a training session,a manager from XYZ Energy Corporation asks you to summarize the best research evidence on the impact of the five bases of power on job performance,job satisfaction,and turnover.Which of these would be a correct response?

• A) Reward power has a stronger positive impact than referent power.
• B) Legitimate power has a stronger positive impact than expert power.
• C) Referent power has a weaker positive impact than legitimate power.
• D) Expert and referent powers have a generally positive impact.
• E) Coercive power has a positive impact on performance and a negative impact on satisfaction.

---

Definitions:

Traditional OD

Refers to classical Organizational Development, a field focused on improving business performance and individuals’ work experience through planned change strategies.

Organization Development

A specialty area that concentrates on broadening the skills and understanding of individuals to drive more successful change and achieve greater effectiveness in organizational settings.

Preparation

The process of making ready or being made ready for use or consideration, often involving planning or research.

Employee Resistance

Opposition or pushback from employees against changes in the workplace, often due to concerns over the unknown or loss of status.