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What Is Defensiveness in Communication? Why Is This Concept Important

question 6

Essay

What is defensiveness in communication? Why is this concept important for managers to understand? Give three antecedents of defensiveness and three antecedents of nondefensiveness.Provide an example of each.


Definitions:

Informal Reward Programs

Informal systems within an organization designed to recognize and reward employees for their performance beyond formal compensation structures.

Motivating Impact

The influence or effect that something has in encouraging or inspiring individuals to take action or exhibit certain behaviors.

Skill-Based Pay

A compensation system where pay levels are determined by an individual's skills or knowledge levels, rather than job title or position.

Scanlon Plans

Employee incentive programs focused on cost saving and efficiency, sharing the resulting financial gains with employees.

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