Kroger Supermarket Has U-Scan Express Machines for Self-Scanning in More

question 93

Multiple Choice

Kroger supermarket has U-Scan Express machines for self-scanning in more than 200 of its stores.Self-scanning is efficient and popular.The U-Scan Express machine is a touch-screen terminal with scanner and a soothing female voice that guides customers through checkout.One employee can use a computer to monitor the activities at half-dozen self-scanners.This is an example of how the __________ environment affects market attractiveness.

• A) technological
• B) economic
• C) social
• D) regulatory
• E) cultural

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Definitions:

Situational Influences

External factors or circumstances that can affect an individual's behavior, decisions, or perceptions in a given context.

Personal Dispositions

Character traits or personality attributes that influence an individual's behavior and attitudes.

Situational Attributions

The process of attributing a person's behavior to external or situational factors, as opposed to their character or personality.

Dispositional Attributions

The tendency to attribute someone’s behavior to their internal characteristics or personality traits rather than to external situational factors.