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What Is the Difference Between Cross-Selling and Add-On Selling

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What is the difference between cross-selling and add-on selling?


Definitions:

General Adaptation Syndrome

A three-phase process that describes the physiological changes the body goes through when under stress: alarm, resistance, and exhaustion.

Constructive Coping

Strategies that are adaptive and help individuals deal with stress in healthy ways, leading to problem resolution.

Selye's General Adaptation Syndrome

A model outlining the process the body undergoes when responding to stress, including the stages of alarm, resistance, and exhaustion, identified by endocrinologist Hans Selye.

Base Rate

The underlying or inherent rate or frequency of an event or attribute in a general population.

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