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What Is the Most Critical Step in Providing Good Customer

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What is the most critical step in providing good customer service?


Definitions:

Real Object

In psychoanalysis, an actual person or thing in the external world, as opposed to an imagined or internalized object.

Defense Mechanisms

Methods used by the ego to prevent unconscious anxiety or threatening thoughts from entering consciousness.

Ego

In psychoanalytic theory, the part of the personality that mediates between the demands of the id, superego, and reality.

Consciousness

The state of being aware of and able to think about one's own existence, sensations, thoughts, and environment.

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