Constance Is the Store Manager for Fins,a Pet Store Specializing

question 77

Multiple Choice

Constance is the store manager for Fins,a pet store specializing in tropical fish.She needs to hire a full-time salesperson.What should she do first?

• A) Set up the guidelines she will use to recruit, select, train, and evaluate the new salesperson
• B) Visit other stores and look at how their employees treat customers
• C) Look at the worst employees and determine what characteristics make them ineffectual workers
• D) Ask the opinions of the store's long-time customers
• E) Identify essential activities that need to be performed and the qualifications used to perform them effectively

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Definitions:

Special Order

Special order is an order for products or services that is outside the company's normal scope of operations or production schedules, often requiring unique specifications.

Variable Selling

Expenses related to selling that vary directly with the level of sales activity, such as commissions and shipping charges.

Financial Advantage

A benefit gained in financial terms, often seen as the edge that one company or entity has over its competitors in terms of cost, efficiency, or profitability.

Special Discounted Price

A reduced pricing offer made available to customers, often as a promotional or loyalty incentive.