Jessica George Has Been a Loyal Customer of the International

question 13

Multiple Choice

Jessica George has been a loyal customer of the International Bank of Japan for over ten years now.Over the years,she has never faced any major problem with the bank.However,when she applied for a house loan recently,her request got rejected.Which of the following is most likely to be a psychological reactance by George toward the bank?

• A) Recommending the bank's customer service to a friend
• B) Opening a current account there to help grow her money better
• C) Closing her current account and switching to another bank
• D) Opting for Internet banking to keep track of her expenses
• E) Discussing with the loan manager why her application was rejected

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Definitions:

Tensor Fascia Latae

A muscle of the thigh that helps to stabilize and move the hip and knee, and is involved in the iliotibial band.

Iliopsoas

A major hip flexor muscle group that is composed of the iliacus and psoas major muscles, playing a key role in lifting the thigh and stabilizing the pelvis.

Vastus Medialis

A muscle located in the thigh that extends the leg at the knee and is part of the quadriceps group.

Adductor Longus

A muscle located in the thigh that helps in adducting (bringing towards the central line) the thigh at the hip joint.