When Delivering Service Face-To-Face with a Customer,you Should

question 44

Multiple Choice

When delivering service face-to-face with a customer,you should:

• A) address the customer using his or her first name and assume familiarity.
• B) ask the caller to come visit the office for quicker service.
• C) use jargon, slang, and colloquialisms to set a friendly mood.
• D) speak clearly, smile frequently, and use correct grammar.

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Definitions:

Quaternary Storage

A type of data storage system designed to store large volumes of data using optical or magnetic technology, often for archival purposes.

SSDs

Solid State Drives, a type of non-volatile storage media that uses flash memory to store data, offering faster data access speeds and greater reliability than traditional hard disk drives.

Cost

The amount of money required to purchase, operate, or maintain a product or service or the effort involved in achieving something.

ROM

Read-Only Memory, a type of non-volatile storage media that is programmed with data that cannot be modified, or that can only be modified slowly or with difficulty.