Adopting the Beliefs of Others Is Essential to Accomplish the Goal

question 22

True/False

Adopting the beliefs of others is essential to accomplish the goal of providing excellent service to the customer.

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Definitions:

Impersonal Communication

Exchanges that are superficial in nature, lacking in-depth personal connection or emotional involvement between participants.

Interpersonal Communication

involves the exchange of information, feelings, and meanings between two or more people through verbal and non-verbal methods.

Ethical Communicator

Someone who is honest, clear, accurate, and considers the welfare of others when conveying messages.

Ethics

The beliefs, values, and moral principles by which a person determines what is right or wrong.