Which of the Following Strategies Should Be Adopted to Effectively

question 23

Multiple Choice

Which of the following strategies should be adopted to effectively handle customers with language differences?

• A) Avoid humor and sarcasm as they could lead to embarrassment.
• B) Assume that the customer shares your views.
• C) Raising your tone is essential to enhance understanding.
• D) Use closed-end questions to encourage customers to share information.

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Definitions:

Same-Sex Sexual Behavior

Sexual activities involving individuals of the same sex, irrespective of their sexual orientation or identity.

Sexual Behaviors

Actions or practices related to the expression of sexuality or sexual activity between individuals.

Atypical

Describes something that deviates from what is normal or expected, often used in medical contexts to refer to unconventional symptoms or findings.

Continuum

A continuous sequence in which adjacent elements are not perceptibly different from each other, although the extremes are quite distinct.