_____ Refers to a Term Coined by Tony Alessandra Related

question 35

Multiple Choice

_____ refers to a term coined by Tony Alessandra related to going beyond the step of treating customers the way you want to be treated,to the next level of treating them the way they would like to be treated.

• A) Monochronic rule
• B) Polychronic rule
• C) Platinum Rule
• D) Conflict resolution rule

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Definitions:

Menopause

The time in a woman's life, typically between the ages of 45 and 55, when her menstrual periods cease and she can no longer conceive.

Internalize

The process of adopting the norms, attitudes, and behaviors of one's culture or society as one's own.

Withdrawn

A behavioral state characterized by a lack of social interaction and communication, often as a response to stress, anxiety, or depression.

Lonely

A complex and usually unpleasant emotional response to isolation or lack of companionship, which may include feelings of sadness, emptiness, or abandonment.