Which of the Following Work Habits Help Build a Good

question 32

Multiple Choice

Which of the following work habits help build a good working relationship with internal customers?

• A) Pitch in to help when you have spare time and your co-workers need any assistance
• B) Unload personal problems with co-workers to make yourself feel psychologically better
• C) Ensure you forward your calls always irrespective of your presence at work
• D) Never hesitate to speak a lie if your work ethics are being questioned

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Definitions:

Behavior Control

The process of regulating or directing actions and responses to achieve desired outcomes.

Transference

In psychoanalysis, the process by which patients project feelings about significant people in their lives onto the therapist.

Projection

Projection is a psychological defense mechanism where individuals attribute their own undesirable thoughts, feelings, or motives onto someone else.

Feelings Toward

Emotional responses or attitudes an individual has about a particular thing or situation.