Managers Should Always Ensure That Employees

question 20

Multiple Choice

Managers should always ensure that employees:

• A) focus on attracting new customers rather than retaining current customers.
• B) communicate the internal problems of the organization to customers.
• C) are given assignments that tie in directly with the ultimate purpose or mission and overall values or beliefs of the organization.
• D) focus on taking a one-time service or sales opportunity approach instead of developing an ongoing relationship with customers.

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Definitions:

Recession

A period of temporary economic decline during which trade and industrial activity are reduced, typically recognized by a fall in GDP in two successive quarters.

Corporate Tax Rate

The proportion of a company's earnings that is remitted to the government in the form of taxes.

Demand Shock

An unexpected event that suddenly changes the demand for goods or services, potentially leading to swift changes in prices and economic adjustments.

Money Supply

The total amount of money available in an economy at a specific time, including cash, coins, and balances held in checking and savings accounts.