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When a Product or Service Fails to Meet What the Customer

question 21

True/False

When a product or service fails to meet what the customer wants or needs, dissatisfaction and frustration can result.


Definitions:

Divisional Managers

Executives responsible for overseeing a particular business division within a company, making strategic decisions to enhance performance and profitability.

Specialize

The process of focusing on a particular area of expertise, skill, or field of study to gain proficiency and efficiency.

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