Who Among the Following May Be Described as a Difficult

question 48

Multiple Choice

Who among the following may be described as a difficult customer?

• A) A customer who is less expressive and aware of the product or service
• B) A customer who is difficult to deceive
• C) A customer who is dissatisfied with the service or product
• D) A customer who is rarely intimidating and difficult to convince

Understand and employ strategies to recover from presentation mishaps.

Realize the significance of preparing both sides of an issue when presenting to a neutral audience.

Develop strategies to overcome stage fright and enhance presentation delivery.

Describe types and characteristics of shares in a corporation.

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Definitions:

FAB Selling Technique

A sales strategy emphasizing the Features, Advantages, and Benefits of a product or service to persuade potential customers.

Regular Cola

A standard, traditional flavor of cola beverage, not characterized by any unique or distinguishing ingredient adaptations.

Need

A basic requirement or necessity that motivates behavior towards its satisfaction.

Want

A desire or wish for something that is not necessarily needed but is desired by an individual.