Which of the Strategies Should Be Adopted When a Customer

question 4

Multiple Choice

Which of the strategies should be adopted when a customer takes time to share a concern,complaint,or question?

• A) Redirect the complaint, concern, or query to your boss.
• B) Pretend to address the customer's grievances by giving them utmost importance.
• C) Take necessary actions to resolve the problem at your own convenience.
• D) Ensure that necessary follow-up actions begin once the transaction is completed.

---

Definitions:

U.S. Dollar

The official currency of the United States of America, widely used for domestic and international transactions.

Japanese Yen

The official currency of Japan, which is one of the most traded currencies in the world.

Gold Standard

A monetary system where a country's currency or paper money has a value directly linked to gold, used historically by various nations.

Trade Deficit

A situation that occurs when a country's imports of goods and services exceed its exports, leading to a negative balance of trade.