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Continually Evaluating Products and Services to Ensure That Maximum Effectiveness,efficiency

question 15

Multiple Choice

Continually evaluating products and services to ensure that maximum effectiveness,efficiency and potential are being obtained from them is called:


Definitions:

Ingratiation Tactic

A social strategy employed to make oneself more likable to others.

Complimenting

Expressing praise, admiration, or approval towards someone, often enhancing positive interpersonal relations and self-esteem.

Foot-In-The-Door Tactic

A persuasion strategy involving getting a person to agree to a small request to increase the likelihood of agreeing to a larger request later.

Compliance

The act of conforming to a request, demand, or regulation, often motivated by a desire to gain approval or to avoid conflict.

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