In Evaluating Your Customer Service Attributes,asking Those with Whom You

question 49

True/False

In evaluating your customer service attributes,asking those with whom you interact regularly to give you feedback can be helpful.

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Definitions:

Identified Before Breach

A legal term referring to goods specified by the buyer and seller in a contract for sale before any default occurs.

Nominal Damages

A small amount of money awarded by a court to recognize that a legal wrong has occurred, but no substantial harm was done.

Compensatory Damages

Monetary compensation awarded to a plaintiff to offset losses or injuries that have occurred as a result of the defendant's actions.

Reliance Damages

Compensation awarded for losses suffered due to reasonable reliance on a promise or agreement that was later breached.