Pet Peeves or Hot Buttons Are Behaviors Such as ____

question 10

Multiple Choice

Pet peeves or hot buttons are behaviors such as ____.

• A) putting someone's call on hold without permission
• B) using customers' last names to address them
• C) answering the telephone promptly
• D) exhibiting a professional service provider appearance

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Definitions:

Insurable Interest

A legitimate stake or investment in the life, property, or well-being of the subject matter of an insurance policy, such that the policyholder would suffer financial loss if the insured event occurs.

Life Insurance

An insurance policy that pays out a sum of money on the death of the insured person or after a set period.

Repaid

The action of paying back money that has been borrowed, often including an interest component.

Liability Coverage

Insurance that provides protection against claims resulting from injuries and damage to people and/or property.