Customer Satisfaction Is the Feelings of a Person Whose Needs

question 26

True/False

Customer satisfaction is the feelings of a person whose needs have been met by an organization.

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Definitions:

Beneficial Effects

Positive outcomes or advantages resulting from a specific action, intervention, or regimen.

Control Conditions

Refers to the use of non-treatment groups in experimental research to measure the effect of the treatment by comparing it with a group that does not receive the treatment.

Relational Preferences

Involves an individual's tendencies or desires regarding the nature and dynamics of their relationships with others.

Drop Out

The act of leaving a course, job, institution, or process voluntarily before completion.