Larry Wants to Use Organizational Behavior Management to Help Motivate

question 1

Multiple Choice

Larry wants to use organizational behavior management to help motivate his employees. What is the first step he should take?

• A)identify what behaviors need to be changed
• B)measure the behaviors he wants to change in order to get a baseline
• C)evaluate the success of the intervention by comparing current behaviors to a baseline
• D)examine the links between the targeted behaviors and current rewards and punishments

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Definitions:

Standard Deviation

A statistical measure that quantifies the amount of variation or dispersion of a set of data values from the mean (average) of the data set.

Service Level

A measure of the quality of service provided, often expressed as a percentage, indicating how well a service meets customer expectations or agreed-upon standards.

Lead Time

The total time taken from the initiation of a process or order to its completion.

Carrying Costs

Expenses associated with holding or storing inventory over time, including insurance, storage, depreciation, and obsolescence.