A Department Store Manager Wants to Foster Positive Employee Reactions

question 20

Multiple Choice

A department store manager wants to foster positive employee reactions toward its appraisal system. An I/O psychologist should suggest that the manager:

• A)assess personality in the employee hiring process.
• B)use only the low end of the rating scale when making ratings.
• C)base her ratings on global evaluations of the employees.
• D)allow employees to participate in meetings to improve the rating scales.

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Definitions:

Self-Expression

The process of expressing one's thoughts, feelings, or ideas, particularly in ways that are personal and unique to the individual.

Country Segmentation

The process of dividing countries into segments based on various criteria like economic status, culture, or consumer behavior to tailor marketing strategies.

Similarity

The state of being alike or sharing common features.

Needs And Wants

Fundamental psychological or physical requirements (needs) versus desires or aspirations (wants) that motivate consumer behavior.