Which of These Is the First Step in Survey Feedback

question 43

Multiple Choice

Which of these is the first step in survey feedback?

• A)administering an anonymous survey to top management
• B)administering an anonymous survey to the target department
• C)hosting a meeting at which employees and managers identify potential changes
• D)requesting that top management support and actively participate in the survey process

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Definitions:

Nonverbal

Relating to communication that occurs through means other than words, including gestures, facial expressions, and body language.

Listening

The active process of receiving, constructing meaning from, and responding to spoken and/or nonverbal messages.

Interpreting

The process of understanding and explaining the meaning of information or data, often within the context of language translation or data analysis.

Responding

The act of replying or reacting to something that has been said, done, or experienced.