A Major Criticism of Total Quality Management (TQM) Is That

question 67

Multiple Choice

A major criticism of total quality management (TQM) is that it:

• A)overlooks the consequences of change.
• B)fails to properly operationalize success.
• C)is too complex to implement in most organizations.
• D)fails to determine whether it is effective in comparison to competitors.

---

Definitions:

Retained Earnings

The portion of net income left over for a business after it has paid out dividends to its shareholders, often used for reinvestment in the business or to pay down debt.

Small Stock Dividend

A dividend payment made in the form of additional shares, typically less than 25% of the existing shares.

Retained Earnings

The cumulative amount of net income kept in the company after dividends are paid and not distributed to shareholders.

Market Value

The market value at which you can buy or sell an asset or service right now.