A Major Criticism of Total Quality Management (TQM) Is That

question 67

Multiple Choice

A major criticism of total quality management (TQM) is that it:

• A)overlooks the consequences of change.
• B)fails to properly operationalize success.
• C)is too complex to implement in most organizations.
• D)fails to determine whether it is effective in comparison to competitors.

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Definitions:

Scanning The Environment

The act of systematically reviewing the competitive, economic, political, and social landscapes to anticipate and react to changes.

Law Of Unintended Consequences

The Law of Unintended Consequences highlights the unpredictable and unintended effects that can result from an action or decision.

Relevant To Managers

Relevant to managers refers to information, trends, skills, or knowledge that is directly applicable or crucial for managing organizations, making decisions, and leading teams effectively.

Tacit Knowledge

Knowledge gained from personal experience and contextual insights, which is difficult to formally document and transfer.