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What Are the Stages Involved in Implementing a Total Quality

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Essay

What are the stages involved in implementing a total quality management (TQM) intervention?


Definitions:

Referent Power

is the influence one has over others based on their loyalty, respect, or admiration towards the person.

Expert Power

Influence or authority derived from the expertise, skills, or knowledge that a person has in a particular area.

Allocate Sufficient Resources

To distribute adequate amounts of resources or materials (such as time, money, or manpower) to complete tasks or achieve goals effectively.

Agreements Over Goals

The consensus or mutual understanding reached among members of a team or an organization regarding the objectives and targets to be achieved.

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