A Reliable Finding That Resulted from Martinko and Zellars' (1998)

question 47

Multiple Choice

A reliable finding that resulted from Martinko and Zellars' (1998) research is that:

• A)aggression is perpetrated in the workplace without conscious thought.
• B)"shocks to the system" trigger aggression in the workplace.
• C)employees who have a low external locus of control are more likely to be aggressive than those with a high external locus of control.
• D)males are considerably more likely than females to be aggressive in the workplace.

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Definitions:

Skinner

B.F. Skinner was a prominent American psychologist, behaviorist, author, inventor, and social philosopher known for his work in the study of behaviorism and operant conditioning.

Systematic Desensitization

A therapy technique used to treat phobias and anxiety disorders by gradually exposing the patient to the anxious stimuli.

Fear-Producing Stimuli

External cues or situations that elicit a fear response, which can be innate or learned through experience.

Muscular Relaxation

A technique used to reduce stress and anxiety by tensing and then slowly relaxing each muscle group in the body.