Employees Whose True Feelings Are Different from the Emotions They

question 1

Multiple Choice

Employees whose true feelings are different from the emotions they project on their jobs are experiencing:

• A)emotional dissociation.
• B)emotional discrepancy.
• C)emotional departure.
• D)emotional dissonance.

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Definitions:

Moral Competence

The ability to make decisions and judgments that are ethical and reflect moral principles, and to act in accordance with these judgments.

Moral Performance

The actual behavior of an individual in moral contexts, reflecting their moral values, principles, and decision-making.

Social Cognitive Theory

A theory that emphasizes the importance of observational learning, imitation, and modeling in the development of behavior.

Forgiveness

An aspect of prosocial behavior that occurs when an injured person releases the injurer from possible behavioral retaliation.